Politique de confidentialité
Last updated: January 30, 2026
Averyx Holdings Limited (“we”, “us”, “our”) operates this website and online store (the “Services”). The Services are provided to offer customers access to our products, content, features, tools, and related services.
This store is powered by Shopify Inc. (“Shopify”), which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit, interact with, or make a purchase through the Services, or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs solely in relation to the collection, processing, and disclosure of personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
When we refer to “personal information”, we mean information that identifies or can reasonably be linked to an individual. This does not include anonymised or de-identified data.
Depending on how you interact with the Services, we may collect the following categories of personal information:
a) Contact Information
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Full name
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Billing and shipping address
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Email address
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Phone number
b) Payment & Transaction Information
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Payment method and transaction details
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Payment confirmation and order history
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We do not store full credit or debit card numbers; payment data is processed securely by third-party payment providers.
c) Account Information
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Account login credentials
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Preferences and saved settings
d) Order & Usage Information
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Products viewed, added to cart, or purchased
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Returns, exchanges, cancellations, and customer support history
e) Communications
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Emails, messages, and support inquiries sent to us
f) Device & Technical Information
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IP address
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Browser type
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Device identifiers
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Network and connection data
g) Website Usage Information
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Interaction with pages, features, and content
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Cookies and similar technologies
2. SOURCES OF PERSONAL INFORMATION
We may collect personal information from:
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Directly from you when you create an account, place an order, contact us, or interact with the Services
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Automatically through cookies, tracking technologies, and device interactions
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Service providers acting on our behalf (e.g. payment processors, logistics partners, analytics providers)
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Third-party partners where permitted by law
3. HOW WE USE YOUR PERSONAL INFORMATION
We use personal information for the following purposes:
a) Providing and Operating the Services
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Processing orders and payments
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Managing accounts
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Fulfilling deliveries
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Handling returns, refunds, and exchanges
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Providing customer support
b) Improving and Customising the Services
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Remembering preferences
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Recommending products
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Enhancing functionality and user experience
c) Marketing and Advertising
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Sending promotional communications (email, SMS, or other channels)
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Displaying advertisements on our website or third-party platforms based on user activity
You may opt out of marketing communications at any time using the unsubscribe link in our emails.
d) Security, Fraud Prevention & Abuse Detection
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Preventing fraud, chargeback abuse, and unauthorised activity
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Securing accounts and transactions
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Investigating disputes and policy violations
e) Legal & Compliance Purposes
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Complying with applicable laws and regulations
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Responding to lawful requests from authorities
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Enforcing our Terms of Service and policies
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information in the following circumstances:
a) Service Providers
To third parties that perform services on our behalf, including:
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Shopify
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Payment processors
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Shipping and logistics providers
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IT, analytics, and customer support services
b) Marketing & Advertising Partners
We may share limited information with advertising partners to deliver relevant ads. These partners process data in accordance with their own privacy policies.
c) Corporate Affiliates
Within our corporate group, where relevant for operational or administrative purposes.
d) Legal & Business Transactions
Where required by law, regulation, legal process, or in connection with a merger, acquisition, restructuring, or sale of assets.
5. SHOPIFY’S ROLE
The Services are hosted by Shopify. Shopify collects and processes personal information to operate and improve the Services.
Information submitted through our store may be transferred to Shopify and its service providers, including those located outside your country of residence.
For information on how Shopify processes personal data and how to exercise rights in relation to data processed by Shopify, please refer to:
https://privacy.shopify.com
6. THIRD-PARTY WEBSITES & LINKS
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party sites. You should review their privacy policies separately.
7. CHILDREN’S DATA
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
8. DATA SECURITY & RETENTION
We implement reasonable technical and organisational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Personal information is retained only for as long as necessary to:
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Provide the Services
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Meet legal, accounting, or regulatory obligations
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Resolve disputes
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Enforce our agreements
9. YOUR RIGHTS & CHOICES
a) General Rights
Depending on your jurisdiction and applicable law, you may have the right to:
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Access personal information we hold about you
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Request correction of inaccurate data
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Request deletion of personal information
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Receive a copy of your personal information
b) Marketing Preferences
You may opt out of promotional communications at any time. Transactional and service-related communications will still be sent.
c) Identity Verification
We may need to verify your identity before processing requests, as permitted by law.
We will respond to valid requests within a reasonable timeframe.
10. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, stored, or processed in jurisdictions outside your country of residence, including Hong Kong and locations where our service providers operate.
Where required, we rely on recognised data-transfer safeguards appropriate under applicable law.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in practices, operations, or legal requirements.
The updated version will be posted on our website with a revised “Last updated” date.
12. CONTACT US
If you have any questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us at:
For the purposes of applicable data protection laws, the data controller is:
Pop-Up Garage
Operated by Averyx Holdings Limited
Hong Kong SAR